No! One of the things that set us apart from other online record stores are that the pictures of each album are of the exact record you'll receive (or in cases where we have more than one of the same grade, the biggest stand-out representative on our shelves). We believe that when you're buying used goods, it's important to be very transparent about all flaws on a product. That's why we try our best to ensure that with our pictures and grading scale

This is one of our favorite things about music: there are so many talented people that go in to making a great record. We at OSR like to connect the dots between artists that not only released their own works but contributed to other great music too. A fantastic example is Joe Vitale, who not only released his own music but his drum/keyboard/backing vocal work can also be heard on albums by Dan Fogelberg, Joe Walsh, Boz Scaggs and more!

There's good news! We prioritize our sold out inventory that has a waitlist, sourcing sold out records as soon as we get a request for one. If your album is sold out, please sign up for our waitlist to ensure we know that someone is wanting it!

We do our best to source the best condition records we find but sometimes it's not that easy (there will only be so many mint copies of albums released in the 70s out there). As a rule if we don't currently have a waitlisted album in our inventory we source the most cost-effective VG+/VG+ copy out there in order to pass savings on to you. If you would like a specific release or grading of a particular out of stock album please send us a message via our contact us page and our concierges will do their best to get exactly what you're looking for.

We try our best to stock albums to fit every genre and music lover, but even with thousands of pieces of inventory we know we're missing out on some. If you want a specific album or artist, please send in a submission through our contact form and one of our concierges will get right on it!

We currently ship to the following countries:
• Australia
• Belgium
• Canada
• Spain
• U.K.
• U.S.
Australian and Belgian shipments may be subject to additional duty fees upon arriving in local customs. All other shipping rates are fully inclusive of VAT taxes and customs fees. If there is a specific country you would like to see us expand shipping to, please let us know via our contact us form!

Although our store is currently online only, our headquarters, inventory warehouse, and business operations were started in the lovely city of Chicago, IL. We have since moved our facilities to Charlotte, NC to continue providing the best service to our customers!

Being passionate vinyl collectors ourselves, we know how disappointing it is to buy a record only to find that it's in way worse condition than you expected it to be. To ensure that doesn't happen, we have a very strict grading scale and preparation process for all of our incoming inventory. And for those people who love to know all the juicy details, we've summarized it below:

SORTING
Every new record that comes across our shelves first gets sorted. During this step, we do the following:
• Check the record matches the cover
• Make sure all multiple-record albums have all vinyl
• Inspect for signs of severe warp and/or cracks
• Separate out sealed records from opened records

If the vinyl passes all of these easy checks, we catalogue it in our inventory. All opened records get sent to cleaning, while sealed records get sent straight to inventory prep

CLEANING
If it's not sealed, it gets cleaned. All of our opened records, and occasionally their covers, get sent through a deep cleaning process (now in 2023, they are cleaned ultra-sonically) and their condition is checked in-depth for the first time. Albums visually inspected to be NM or VG+ get sent straight to inventory prep, while anything deemed to be below that is put into queue to be play-tested.

PLAY-TESTING
All records with concerning blemishes or marks are individually play-tested all the way through on a mid-range turntable (a Technics SL-1500 for those wondering) to judge the audio experience for an average listener. Records with any skips or excessive surface noise, pops, or other sound distractions are taken out of our inventory. All other vinyl is assigned a grade according to our grading scale and sent to inventory prep

INVENTORY PREP
The final test for all records, no matter how good they look. Under our heavy studio lighting, all vinyl covers are scrutinized and assigned a grade. Opened records that were not play-tested are checked once more for hairline scratches or other marks, and anything that gives us any concern is sent back to be play-tested.

Once a record passes all of these stages, it's put up for sale in our store!